MCS Real Estate FAQ

Consult the MCS IMMOBILIER Frequently Asked Questions (FAQ) to quickly find answers to your main concerns. You’ll find practical information about arrival and departure procedures, available services, pet-friendly rentals, insurance policies, and much more. Our goal is to make your stay in La Plagne as enjoyable as possible.

Our stays can be booked directly on our website. You can also reach us by email or phone. Contact us.
Payment is made in two instalments: a 30% deposit upon signing the contract, and the remaining balance 30 days before your arrival. We accept bank transfers, credit card payments, and cash (up to €1,000).
Check-in : from 4:30 PM (early check-in available on request).
Check-out : accommodation must be vacated by 10:00 AM on the day of departure.
Keys are available at the agency on your arrival day. For late arrivals, please contact us.
Outdoor and indoor parking options (often paid) are available. Our team will guide you to the nearest parking facility.
Some properties offer free Wi-Fi. You can also rent a Wi-Fi box on a weekly basis.
Bed and bath linen are provided in some accommodations. This will be mentioned in the property listing.
Available depending on the accommodation (indicated in the listing). Prices vary depending on the size of the property. Must be booked at least 3 days before departure.
Some apartments accept pets for an additional fee.
Check ourcancellation insurance policy if you have subscribed to it, or contact us.
To be paid at the latest when collecting the keys. Cheques and bank card pre-authorisations are accepted.
To be ordered at the time of booking (no later than 7 days before arrival). Ski passes and lesson vouchers will be provided upon key collection.
Tourist tax is charged per night and per adult (18+). It can be paid at the time of booking or when collecting the keys (by cash or card).
Electronic inventory checks are explained at the time of key collection. In some properties, a physical inspection is required.

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For any further information, we remain at your disposal.